What shipping methods do you offer?

Orumatoru partners with major international shipping companies like DHL, UPS, FedEx, and EMS to offer four shipping methods:

Average Shipping time 7-21 Business Days   - See our Mandate to find out Why

Expedited Shipping: Please contact us for that

You can choose your preferred shipping method on the Order Information page during the checkout process.

*Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-20 days for all other destinations in Latin America.

TRANSPARENCY

We care about the dread of international online orders. For Buyers and for ourselves… (We really are putting our money where our mouth is and want to ensure we keep doing so)

So personal Picture of each item is taken and sent to Buyer before shipping.

This is Buyers opportunity to be fickle and change their Mind, for Any reason whatsoever. Because Once shipped Our Return Policy below goes into effect. (Please read below)

SHIPPING

We have a universal cart that consolidates all order from different sellers in different regions.

Q: How Long does shipping take?

Shipping time depends on your shipping choice.

Standard shipping - Direct to you, takes roughly 7-21 days

Standard shipping - Seller - Orumatoru - Buyer takes roughly 7-24 days

Expedited shipping - Extra Cost

(Note we cannot calculate individual’s country custom waiting period as that is outside of our jurisdiction)

Q: Are there any extra fees ?

No extra Fees… If in the contiguous United States Enjoy free standard shipping whether you chose to have it shipped directly to you or to Us first.

Expedited shipping : Will incur an expedited shipping Fee on the check out page.

International Buyer: No extra Fees…. Just the flat rate shipping fee whether you chose to have it shipped to you directly or to US first. (With exception of your customs,vat fees of your country… We cannot speak for each countries system and therefore are not responsible for that)

Q: How does the Discount work?

It is simple and transparent. $10 off every extra Item you add to cart after the first item.

1 extra item is $10 off

2 extra item $20 off and so on…

DIRECT TO BUYER shipping discount

You still enjoy extra item discount above + An Extra $6.00 off

See we are not heartless and we do not make loose your savings

SELLER - ORUMATORU - BUYER

You just enjoy the Extra Item discounts

 What countries or regions do you ship to?

Orumatoru.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country. If you do not see your country please drop us a message and we will let you know the possibilities. 

Do you ship to PO Boxes or APO/FPO military addresses?

Sorry, at this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses addresses so you will need to provide a street address. If you provide a PO Box or APO/FPO military address, it will delay shipment of your items.

Are there any additional fees involved in international shipping?

In some cases, there will be VAT or other taxes, customs duties or fees levied by your destination country. Additional charges for taxes or customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs and taxation policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Please note that we are unable to list items as a gift or write an amount lower than the actual product price on customs forms.